Delivery from our warehouse in the Netherlands normally takes 2-7 business days within Europe. 

Please note that delivery times may be longer during peak periods, such as Black Friday and Christmas.

To know more or to see delivery estimates to a specific country, please visit Shipping & Returns.

We have a 14 days return policy. The return fee is 5.95 EUR for orders placed in European Union.

For returns from outside European Union, please contact our support team at support@burker.com

To know more, please visit Shipping & Returns.

We ship to most countries in the world. 
 
Here is the full list of countries that we ship to:

Austria

Azerbaijan

Armenia

Georgia

Tajikistan

Belgium

Bosnia & Herzegovina

Bulgaria

Canada

Croatia

Cyprus

Czechia

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Kazakhstan

Kyrgyzstan

Latvia

Lithuania

Luxembourg

Moldova

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

U.A.E. (United Arab Emirates)

Ukraine

United Kingdom

Uzbekistan

We ship all of our orders from our warehouse in the Netherlands.

You can track your order using our tracking page: https://www.burkerwatches.com/tools/track-your-order

Please enter the track&trace code of your order: you receive the code once your order is shipped and you are sent an email confirmation of the shipment. The track and trace is different from the order number. If you are facing issues with tracking your order, please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU. 

You can see the full overview of the countries that we ship to by checking the Shipping Calculator at the Shipping & Returns page. Enter the name of the country and see the timeframe for the delivery and the logisctic company used.

You can see the full overview of the countries that we ship to by checking the Shipping Calculator at the Shipping & Returns page. Enter the name of the country and see the timeframe for the delivery and the logisctic company used.

We have a 14 days return policy. The return fee is 5.95 EUR for orders placed in Europe.You can create your return here.

To know more, please visit Shipping & Returns

If you have any issues with your item, received a wrong item, or miss an item from your order, then please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU.

Once an order is placed, it takes 1-2 business days for us to process it before passing the order to the delivery service. You will receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU.

Once your order is dispatched, you will receive a separate email with a tracking number - you can then follow your package on the tracking page of our website.

Once an order is placed, it takes 1-2 business days for us to process it before passing the order to the delivery service.

You will receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU.

Once your order is dispatched, you will receive a separate email with a tracking number - you can then follow your package on the tracking page of our website

You can change the currency of the prices by clicking on the flag icon in the top right corner of the website. Please note that we support a limited number of currencies. Since BURKER is a Dutch brand, our main currency is euro - if your currency is not available on the website, euro will be chosen as a default.

You can place an order by adding all the desired items to your cart. Once your cart is filled, please click on the cart icon in the top right corner - there you will be able to fill out the delivery and payment information. Please note that you cannot place an order via Instagram.

We offer a wide variety of payment methods. Our safe payment methods include Visa, MasterCard, Maestro, American Express, PayPal, iDeal, Przelewy24 and Klarna. We do not support payment upon receipt.

Once your order is dispatched, we cannot apply any changes to your order or cancel it. However, if your order is within the processing time (1-2 working days after the order was placed), please reach out to the support@burker.com and include your order number in the email subject.

You will receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU.

You can receive a promo code for your first order by signing up for our newsletter - you can do it by clicking on this link. After subscribing, you will receive a promo code for 15% off for your first order.

By default, all orders are sent directly to the home address. In case the logistics company/postal service cannot reach you, they may re-direct your package to the pickup point or a postal office.

All our watches are stainless steel. The glass of the watch is made of hardened mineral glass.The watches have water resistance of 3ATM. We recommend that you avoid all contact with water. Avoid wearing the watch when showering, bathing, swimming, diving, or any activity where it is exposed directly to water. The watch is resistant to everyday use and light rain.All watches use a Japanese Quartz Movement.

The watches have water resistance of 3ATM. We recommend that you avoid all contact with water. Avoid wearing the watch when showering, bathing, swimming, diving, or any activity where it is exposed directly to water. The watch is resistant to everyday use and light rain.

All watches use a Japanese Quartz Movement. 

You can adjust the strap on any watch from Burker, apart from the Diana model. 

Please watch the instructional video to see how the strap can be adjusted: https://www.youtube.com/watch?v=F4ry8SH4rDA

If you have any issues with your item, received a wrong item, or miss an item from your order, then please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU. 

If you have any issues with your item, received a wrong item, or miss an item from your order, then please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU. 

We usually receive re-stock every 2-3 weeks. You can open the page with the item in question and click “Email when available”- this way you will receive an email notification as soon as the item is back in stock.

We usually receive re-stock every 2-3 weeks. You can open the page with the item in question and click “Email when available”- this way you will receive an email notification as soon as the item is back in stock.

You can see the detailed information about watch technical characteristics, incuding the watchface size and the length of the bracelet by checking the Product Page > SPECIFICATIONS.

The difference between Petite and non-Petite models is in the size. Petite models have smaller cases, smaller watch faces and thinner bracelets. If you scroll through the product images - you can see the picture of comparison between Petite and non-Petite models.

Thank you for your interest in Burker! Please, check out our Creators page for more details on collaboration opportunities.

Currently, Burker does not have any physical stores. You can only buy Burker products at our online shop.