Delivery from our warehouse in the Netherlands normally takes 2-7 business days within Europe. 

Please note that delivery times may be longer during peak periods, such as Black Friday and Christmas.

To know more or to see delivery estimates to a specific country, please visit Shipping & Returns.

We have a 14 days return policy. The return fee is 5.95 EUR for orders placed in European Union. You can create your return here.

For returns from outside European Union, please contact our support team at support@burker.com

To know more, please visit Shipping & Returns.

We ship to most countries in the world.

Here is the full list of countries that we ship to:

Austria

Azerbaijan

Armenia

Georgia

Tajikistan

Belarus

Belgium

Bosnia & Herzegovina

Bulgaria

Canada

Croatia

Cyprus

Czechia

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Kazakhstan

Kyrgyzstan

Latvia

Lithuania

Luxembourg

Moldova

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

Switzerland

U.A.E. (United Arab Emirates)

Ukraine

United Kingdom

Uzbekistan

You can track your order using our tracking page: https://www.burkerwatches.com/tools/track-your-order

Please enter the track&trace code of your order: you receive the code once your order is shipped and you are sent an email confirmation of the shipment. The track and trace is different from the order number. If you are facing issues with tracking your order, please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU. 

Once an order is placed, it takes 1-2 business days for us to process it before passing the order to the delivery service. You will receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU.

You can only place an order with Burker at our website. Please add all the items you would like to purchase to your shopping cart by clicking on the shopping cart icon. After you have selected your items, please click on the shopping cart icon in the top right corner of the page. The page that will open will allow you to fill out your shipping information and pay for your order.

We offer a wide variety of payment methods. Our safe payment methods include Visa, MasterCard, Maestro, American Express, PayPal, iDeal, Przelewy24 and Klarna.

Once your order is dispatched, we cannot apply any changes to your order or cancel it. However, if your order is within the processing time (1-2 working days after the order was placed), please reach out to the support@burker.com and include your order number in the email subject. You will receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU.

All our watches are stainless steel. The glass of the watch is made of hardened mineral glass. 

The watches have water resistance of 3ATM. We recommend that you avoid all contact with water. Avoid wearing the watch when showering, bathing, swimming, diving, or any activity where it is exposed directly to water. The watch is resistant to everyday use and light rain.

All watches use a Japanese Quartz Movement. 

You can adjust the strap on any watch from Burker, apart from the Diana model. 

Please watch the instructional video to see how the strap can be adjusted: https://www.youtube.com/watch?v=F4ry8SH4rDA

If you have any issues with your item, received a wrong item, or miss an item from your order, then please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU. 

If you have any issues with your item, received a wrong item, or miss an item from your order, then please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU. 

If you have any issues with your item, received a wrong item, or miss an item from your order, then please contact our Support team at support@burker.com and include your order number in the email subject. You receive an email with your order confirmation including the order number as soon as you place your order on the website. Your order number starts with letters BU. 

We usually receive re-stock every 2-3 weeks. You can open the page with the item in question and click “Email when available”- this way you will receive an email notification as soon as the item is back in stock.

Thank you for your interest in Burker! Please, check out our “Creators” page for more details on collaboration opportunities.

We do not have any physical locations - only an online store at our official website: https://www.burkerwatches.com/ 

Burker is a Dutch brand and we ship all of our orders from our warehouse in the Netherlands. We do offer international shipping. You can read the shipping rules, estimates and pricing at our Shipping page.