HOME - Shipping & Returns
Shipping & Returns
We offer free shipping in Europe for orders over €49.
Based on the destination country, a small shipping charge will be added to your order outside Europe, the shipping charge will be shown before you finalize the order.
See below for the estimated time of delivery:
Within Europe: 1-2 working days
Rest of the world: 2-4 working days
You can return with our return service. The return costs are €4,95 for orders in Europe.
Based on the destination country, a small shipping charge will be added to your return outside Europe
For this you can send an email to firstname.lastname@example.org
When you have received your order, you can return within 14 days.
Please be aware that the product and the packaging must be in the same condition in which you have received it in. Labels and plastic protection films must still be attached and the watch must be inactivated (the plastic stopper attached onto the crown). The products must be unused and in their original packaging.
We will send you a notification by email when we receive your return and when we have processed it. Please allow up to 14 days for your return to be processed.
In case the product is received broken or damaged, the buyer is obliged to inform us immediately and we will send further instruction of how to proceed.
We will inspect the product carefully and when a default (not caused by the customer) is detected, a repaired product or a replacement will be sent back and the customer will be reimbursed for his/her expenses.